Privacy Policy

General

References in this privacy policy to “we”, “our” and “us”, etc. are references to us, The Backyard Pantry. We are committed to protecting your privacy and respecting the confidentiality of information which you provide when you visit our website at https://backyardpantry.com.au (the Website). At the same time, we want to try to ensure that you obtain full value from our website and from the services which you may want to receive via our website.

This privacy policy explains what information we may collect about you when you visit our website and how we may use it.

Please read this Privacy Policy carefully before accessing or using the Website. If you are under 18 years of age, you must obtain your parent or guardian’s consent before accessing and using the Website.

Your access to and use of the Website, including any order of products through the Website is subject to this Privacy Policy and our Terms & Conditions. If you do not agree to this Privacy Policy or our Terms & Conditions, please do not continue using the Website.

By accessing and using the Website, you agree to and are bound by the Privacy Policy and our Terms & Conditions.

We may amend this Privacy Policy from time to time. The new Policy will come into effect as soon as it is posted to the Website.

Information we collect

It is possible to browse our website without providing any personal data. However, we may automatically collect certain information about you when you use our website, including by our use of “cookies” (see below), such as the IP address of your computer and the dates and times of your visits.

In some areas of our website we may ask you for personal data, such as your name, address and e-mail details, that will enable us to make your site visit a more rewarding experience for you and/or to contact you after your visit.

Examples of this might be where you complete an online form to get in contact with us.

In order to buy or sell Products through our website, you will have to provide personal information, including your name, contact number and address for delivery of Products.

How we may use this information

Personal data which we collect about you via our website is held on servers situated with our hosting company. We will retain this data for a reasonable period or for as long as the law requires.

We will not disclose any of your personal data collected via our website to any third party, other than in circumstances set out in this privacy policy and/or where you have given us permission to do so, unless we are required to do so by law.

We may use personal data collected from you via our website to manage and monitor use of our website. Otherwise, we will only use this personal data for the purposes for which it was collected, unless you have given us permission to use it for other stated purposes.

There may be circumstances in which we will ask you to agree to us disclosing your personal data to certain third parties, or transferring it outside Australia. However, we will not do this without your permission.

If at any time you want to withdraw any permission you have given us to provide you with services, or to use your personal data in any other way, please inform us by e-mail.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

When you visit our website we may send “cookies” to the browser on your computer, even if you do not provide us with any personal data. Cookies enable us to recognise you (by a unique number allocated to you) when you return to our website and so to personalise your return by, for example, customising web pages based on which areas of the website were previously of interest to you. If you have previously provided us with personal data, then cookies may enable us automatically to fill in your name and other information when, for example, you complete an online form.

Cookies also enable us to compile anonymous, aggregated statistics which help us understand how our website is used and so how we may improve it. It is not possible for cookies to read personal information on your computer and/or to find out any personal information about you. However, you can refuse to accept cookies by modifying the settings in your browser, but this may limit the functionality of web pages on our website, or your access to our website.

Other websites

Our website may contain links to other websites which are outside our control and are not covered by this privacy policy. We are not responsible for the privacy policies of any such linked websites. Please ensure your read those websites’ privacy policies.

Who we share your data with

If you request a password reset, your IP address may be included in the reset email.

When you purchase Products through our Website, the Seller will have access to your name, contact number and address for delivery purposes.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Comments and questions

You can send any comments or questions relating to this privacy policy to info@backyardpantry.com.au.